Submit your request
Select your platform and the service you need. Send us the links to the reviews or business listings concerned.
For eligible removal services, you only pay when we succeed.
For removal services expressly agreed on a results-based basis, our fees depend on the successful removal of the content concerned. If we are unable to remove the agreed reviews, you pay nothing for those unsuccessful removals. Other services are subject to separate commercial terms.
Request an assessment βSubmit one or more disputed reviews for assessment. We examine your situation, identify the available options and explain our terms before starting work.
When your request qualifies for our results-based removal service, only removals successfully obtained under your agreed proposal will be charged. This arrangement does not automatically apply to review management or other services.
Submit my reviews βThe removal of the agreed content has been verified. Billing may then proceed according to the terms agreed in your proposal.
Three steps to assess your situation, determine the appropriate actions and establish when payment is due.
Select your platform and the service you need. Send us the links to the reviews or business listings concerned.
Our team examines the relevant content and the possible courses of action. We explain the applicable terms before taking on your case.
For removals expressly agreed on a results-based basis, you are only billed when the corresponding removal has been successfully completed.
We assess each request according to the rules and procedures of the platform concerned. Results-based payment is available only for removal services expressly contracted under that arrangement.
Google review removal and requests relating to Google Business Profile listings, subject to eligibility.
Explore Google services βAssessment and assistance with reviews that may violate Trustpilot's publication guidelines.
Explore Trustpilot services βAssessment of disputed employer reviews and assistance with permitted reporting procedures.
Explore Indeed services βAssessment of disputed reviews, incorrect business information and duplicate listings, with assistance on suitable requests.
Explore Yellow Pages services βAll applicable terms are agreed before the service begins.
A result is achieved when the specific content identified in your agreed removal service has actually been removed, in accordance with the agreed terms.
If we are unable to obtain a removal agreed on a results-based basis, you are not charged for that unsuccessful removal.
Each review covered by a removal service is identified in your proposal. The billing terms for partial success are agreed in advance.
Services other than expressly agreed results-based removals, including ongoing online reputation management, are subject to separate commercial terms communicated in advance.
For a results-based removal service, you are billed once the agreed removal has been successfully obtained and verified, in accordance with your proposal.
If we cannot obtain the agreed removal under a results-based service, you will not be charged for that unsuccessful removal.
When your case involves several reviews, the billing arrangements for successful and unsuccessful removals are defined in your proposal.
No. Each platform makes its own decisions regarding the removal of reported content. Payment by results determines when you are billed; it does not guarantee the outcome of a request.
No. It applies only to removal services expressly offered on a results-based basis. Review management, reputation monitoring, listing corrections and other services may be subject to separate commercial terms.
Processing times depend on the platform, the nature of the content and how the request is handled. No specific removal timeframe can be guaranteed.
Send us the links to the reviews or business listings concerned. We will assess your request and explain the applicable terms.
Looking to remove an abusive review, manage your Google, Trustpilot or Indeed reviews, or request the removal of a Google Business Profile?
NettoyageAvis.fr helps you manage your online reputation, report problematic reviews and protect your brand's image online.
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